Stage 1
Client Request
At the initial stage, a questionnaire form shall be completed by the client and submitted to Izad Hoor Aria for further review.
Stage 2
Request Review
- The feasibility of providing certification services shall be assessed based on the information received from the client.
- In case service provision is not feasible, the outcome shall be formally communicated to the client in writing.
Stage 3
Audit Duration Determination
- The audit duration shall be determined based on the number of effective personnel, in accordance with applicable standard requirements.
- The service fee shall be determined according to the audit duration (man-days).
- Upon the client’s approval of the audit duration (man-days) and the associated cost, the contract agreement stage shall be initiated.
Stage 4
Document Collection
- Upon contract signing, the client shall formally submit all required documentation to Izad Hoor Aria Company to facilitate audit planning.
Stage 5
Stage 1 Audit Planning
- The Stage 1 Audit plan is developed based on the submitted documentation, and the audit date/team are formally communicated to the client.
Stage 6
Stage 1 Audit
- At this stage, verification is performed to ensure that the client is ready for the Stage 2 audit, in accordance with the applicable requirements.
Stage 7
Implementation of Corrective Actions
- Should any nonconformities be identified, the client shall implement the necessary corrective actions within a maximum period of three month.
Stage 8
Stage 2 Audit Planning
- Upon closure of the nonconformities, the Stage 2 audit will be scheduled, and the audit date and team will be communicated to the client.
Stage 9
Stage 2 Audit
During the Stage 2 audit, the conformity of the client’s management system with the applicable standard requirements shall be assessed.
Stage 10
Implementatipn of Corrective Actions
Should any nonconformities be identified during the Stage 1 audit, the client shall take and implement appropriate corrective actions within three months.
Stage 11
Certification Issuance
- Upon verification of conformity with the standard requirements, the audit records shall be submitted to the certification unit for review and confirmation of full compliance.